Help

Everything you might need, and how to reach us.

Delivery

Standard UK shipping is free, with no minimum order value. Orders take 1 to 2 business days to process and an estimated 3 to 10 business days to arrive, so roughly 4 to 12 business days in total.

Full details on our Shipping page.

Returns

You have 30 days from the day your order arrives to change your mind. Email us to start a return and we will send you the address to post it to. Return postage is paid by you.

Full details, including exchanges and refunds, on our Returns & Refunds page.

Sizing

Size guidance is added to each product page. If you're between sizes or unsure, ask us before you order, which is quicker than sending something back.

Contact

Email support@remedyne.co.uk. If you're writing about an order you've already placed, include your order number and we'll get to it faster.

Monday to Friday, 09:00 to 17:00 UK time. Closed at weekends. We answer emails within 24 to 48 hours.